Marketing Executive · Greater Boston Area

Erica
Light

Head of Marketing  ·  Pipeline Growth  ·  GTM Strategy  ·  Revenue Transformation

Marketing executive with 20+ years building revenue-generating engines for B2B SaaS and enterprise organizations. Trusted partner to CEOs, CROs, and Boards on pipeline, conversion, and growth.

20+
Years of Experience
87%
Drove marketing to source 87% of new business pipeline
$300K+
Annual Savings Delivered
76%
Lead Velocity Increase

What I Do

Core Expertise

Demand Generation

Full-funnel pipeline strategy across email, paid media, digital channels, and lifecycle marketing — built for measurable revenue impact.

GTM Strategy

ICP definition, market segmentation, go-to-market motion design, and cross-functional alignment with Sales and Product leadership.

Marketing Operations

End-to-end infrastructure: attribution models, lead lifecycle architecture, MarTech stack optimization, and performance reporting.

Brand & Positioning

Brand overhauls, product positioning, core narratives, and competitive differentiation frameworks that accelerate deal clarity.

Team Leadership

Building and scaling high-performing teams across demand gen, product marketing, brand, and ops — from startup to enterprise scale.

Revenue & Budget Ownership

Accountable for multi-million dollar budgets in PE-backed environments with rigorous financial discipline and ROI-first investment.

Career History

Professional Experience

Litmos
Oct 2025 – Present

SVP & Head of Marketing

Appointed to turn around and scale global marketing for a ~$90M ARR SaaS LMS platform. Accountable to CEO for full-funnel pipeline performance, brand repositioning, and GTM execution with a $7M budget.

  • Grew average deal size 75% — from $22K to $39K — through ICP repositioning, sharper buyer targeting, and messaging overhaul
  • Drove marketing to 87% of total new business pipeline sourced in Q2 FY26, well above the 70% model assumption
  • Stabilized pipeline decline in Q1 FY26 — first quarter of QoQ growth after four consecutive quarters of contraction
  • Restructured $7M marketing budget — consolidating underperforming MarTech and shifting to highest-ROI channels
  • Built executive-level performance reporting framework giving CEO and board real-time pipeline and ROI visibility
Acoustic
Nov 2020 – Jul 2025

Senior Director & Head of Marketing Operations

Promoted to lead global marketing operations, reporting to CMO as a Senior Leadership Team member. Owned marketing infrastructure, campaign execution, database strategy, and performance reporting across two business units.

  • Increased lead velocity 76% through redesigned campaign architecture and automation
  • Delivered $300K+ in annual savings by consolidating and renegotiating MarTech contracts
  • Architected multi-touch attribution and funnel diagnostics infrastructure
  • Progressed from Senior Manager → Director → Senior Director based on leadership impact
Carbonite
Jun 2018 – Jan 2020

Senior Marketing Operations & Technology Manager

Built and led the Marketing PMO and MarTech infrastructure during rapid SaaS growth and M&A activity.

  • Owned marketing technology roadmap including 6sense, Highspot, Wrike, and Smartsheet
  • Built formal content operations framework; consolidated systems across marketing and sales
HarbourVest Partners
Jul 2015 – Jun 2018

Marketing Operations & Corporate Communications Manager

Built and scaled marketing operations and communications for a global private equity firm.

  • Directed web and social refresh driving 37% increase in site traffic
  • Spearheaded 200% growth in marketing-led events through scalable framework
  • Led firmwide rebrand and secured media coverage in CNBC and Private Equity International
Tyco SimplexGrinnell
Sep 2009 – Jul 2015

Digital Marketing & Corporate Communications

Progressively promoted to lead integrated marketing for multiple brands. Spearheaded demand generation, web modernization, and digital channel growth.

  • Launched two company websites with Eloqua/Salesforce integration on time and under budget
  • Achieved 11,000+ social followers in under 12 months
Citi Smith Barney / Morgan Stanley
May 2007 – Sep 2009

Vice President, Technology Strategy Communications

Led strategic communications for enterprise-wide technology initiatives during major platform transformation impacting 34,000+ users.

Selected Work

Portfolio

Brand Identity System Litmos
Brand
Guidelines
Brand Strategy · Visual Identity

Litmos Brand Guidelines

Directed a full brand and messaging overhaul for Litmos — a $90M ARR AI-powered LMS platform. Defined core brand positioning, visual identity system, typography, color palette, photography standards, and cross-channel application guidelines to sharpen competitive differentiation and accelerate deal clarity across the funnel.

Brand Positioning Visual Identity Tone of Voice Logo System Color & Typography Photography Direction
87%
Mktg pipeline share
75%
Avg deal size growth
76%
Lead velocity increase
$39K
Avg deal size, Apr-26
Marketing Operations · KPI Reporting

Marketing Performance Reporting Framework

Designed and built a comprehensive marketing KPI reporting system for Litmos — covering database health, market reach, pipeline acceleration, and revenue impact. Gave the CEO and board real-time visibility into pipeline contribution, funnel conversion, and marketing ROI across the full buyer journey.

KPI Framework Funnel Analytics TAM/SAM Analysis Board Reporting Attribution
Buyer Intelligence System
ICP Architecture &
Persona Model
Agile Operator ~40%
External Training Builder ~25%
Compliance & Ops Driver ~20%
Based on 2,393 closed deals · FY2024–FY2025
Market Intelligence · GTM Strategy

Litmos Buyer Intelligence System

First formal buyer intelligence framework in Litmos history. Synthesized win/loss data from 2,393 deals, competitive audience intelligence, LMS market sizing, and Customer Advisory Board insights into a structured ICP architecture, persona model, and messaging rationale — projecting $3–5.5M in incremental bookings and $10–18M in pipeline lift.

ICP Architecture Persona Development Win/Loss Analysis Competitive Intel Messaging Strategy
Data Report · 2026
Ladder to
Lattice
The Evolution of Career Development
in Modern Organizations
LITMOS RESEARCH
Content Marketing · Thought Leadership

Ladder to Lattice: 2026 Data Report

Commissioned and directed an original research report on the evolution of career development — from linear ladder to dynamic lattice — positioning Litmos at the center of modern workforce learning and readiness. A content marketing asset designed to drive brand authority, pipeline, and press coverage.

Original Research Content Strategy Thought Leadership Brand Authority
Published Works
CEO Appointment Press Release
PR · Corporate Communications
Ladder to Lattice Data Report
Original Research · Thought Leadership
Blogs & Idea Papers
Content Marketing · Brand Voice
Buyer Intelligence System
Strategic Narrative · Market Positioning
Content & Communications · Writing

Content Strategy & Executive Writing

Prolific writer across every register of B2B marketing and corporate communications — from executive press releases and data-driven research reports to thought leadership blogs, idea papers, strategic narratives, and buyer-facing messaging. Brings the same clarity and intent to a CEO announcement as to a demand gen nurture sequence.

Executive Communications PR & Press Releases Blog & Long-form Thought Leadership Brand Voice Strategic Narrative
Marketing Operations
MarTech Stack &
Attribution Infrastructure
6sense
Marketo / Eloqua
Salesforce
Highspot · Wrike
Marketing Operations · Technology

MarTech Strategy & Attribution Infrastructure

Built marketing operations infrastructure from the ground up at Acoustic and Carbonite — multi-touch attribution models, lead lifecycle architecture, scoring models, and a $300K+ vendor consolidation across Marketo, Salesforce, 6sense, and Highspot. Increased lead velocity 76% through redesigned campaign architecture and automation.

MarTech Stack Attribution Modeling Lead Scoring Vendor Strategy

Additional work samples available upon request.

Selected Wins

Career Impact

Pipeline Recovery · Litmos

Stabilized a Four-Quarter Pipeline Decline

Inherited a marketing function in decline. Rebuilt ICP, GTM motion, and demand gen engine — delivering the first quarter of pipeline growth after four consecutive quarters of contraction.

87% of new business pipeline sourced by marketing, Q2 FY26
Deal Quality · Litmos

Repositioned ICP to Attract Higher-Value Buyers

Sharper buyer targeting, messaging overhaul, and competitive repositioning drove a significant and sustained increase in average deal size across the funnel.

75% growth in avg deal size — from $22K to $39K
Demand Generation · Acoustic

Redesigned Campaign Architecture for Velocity

Overhauled campaign workflows, automation, and QA processes to accelerate speed-to-opportunity across global teams.

76% increase in lead velocity
Cost Optimization · Acoustic

MarTech Consolidation Drives Significant Savings

Renegotiated and consolidated marketing and sales tech contracts while improving overall capabilities and reducing vendor sprawl.

$300K+ in annual savings delivered
Brand & Digital · HarbourVest

Firmwide Rebrand & Digital Growth

Directed web, social, and brand overhaul for a global PE firm. Secured media placements in CNBC and Private Equity International.

37% increase in website traffic
Events · HarbourVest

Scalable Events Framework

Built a repeatable event planning framework that enabled exponential growth in marketing-led events without adding proportional headcount.

200% growth in marketing-led events
Social & Brand · Tyco

Building Brand Voice from the Ground Up

Established brand voice and channel strategy for a major industrial brand, achieving rapid community growth and digital presence.

11K+ social followers in under 12 months

Let's Connect

Get in Touch

Ready to transform your marketing function?

Whether you're looking for a strategic marketing leader to own pipeline, rebuild GTM, or partner with your executive team — I'd love to connect.